Abstract
The study aims to investigate the influence of inter-organizational knowledge sharing enablers-communication, trust, shared vision, commitment, learning intent, and absorptive capacity directly and indirectly through interorganizational knowledge sharing process on behavioural innovation outcome in strategic alliances of 4- & 5-stars hotels of world heritage cities of Istanbul and Antalya. For data collection, the quota sampling method is applied to select the 250 senior hotel executives engaged in collaborative strategic hospitality alliances. Besides, to test the hypotheses, descriptive, correlation as well as regression analyses are performed through the SPSS. The current study finds that the six facets of relational and social capital inter-organizational knowledge sharingenablers offered and examined have significant impacts, directly and indirectly through inter-organizational knowledge sharing process on the innovative behavioural outcome of hospitality alliance firms. The results imply that the hospitality industry in its policy agenda should recognize that relational and social capital-based knowledge sharing strategic alliances can be a vital source of collaborative innovation. Finally, the current research also provides the empirical recognition of historic cities of Turkey as cultural destinations, so emphasizing the appropriateness of world heritage cities to investigate inter-firm relationships across hospitality alliance firms.
Highlights
The ability to create and diffuse knowledge both at intra and inter-firm level is becoming growingly more vital in a contemporary knowledge-based economy
The six facets of relational and social capital inter-organizational knowledge sharing enablers offered and examined-shared vision, communication, commitment, trust, absorptive capacity, and learning intent-have significant impacts, directly and indirectly through inter-organizational knowledge sharing process, on the innovative behavioural outcome of hospitality alliance firms. These results implied that the degree of knowledge shared among hospitality alliance partners could act as a mediator in the relation between different constructs of relational or social capital facets and behavioural innovative outcome
Social capital facets along with the capability of a firm to identify the worth of novel, outside knowledge, integrate it and put on to commercial ends assists the creation of new knowledge in terms of its accessibility, combination, and exchanging to generate innovations
Summary
The ability to create and diffuse knowledge both at intra and inter-firm level is becoming growingly more vital in a contemporary knowledge-based economy. By following the seminal studies (Inkpen & Tsang, 2005; Dyer & Singh, 1998; Nahapiet & Ghoshal, 1998; Kogut & Zander, 1992), the current study proposes that in hospitality industry, the degree to which partners utilize their alliances to gain and exploit knowledge is governed by relational and social capital based interorganizational knowledge sharing enablers such as communication, trust, and shared vision (Merlo, Bell, Mengüç, & Whitwell, 2006; Nahapiet & Ghoshal 1998: Yli-renko et al, 2001; Molina‐Morales & Martínez‐Fernández, 2010) as well as learning intent (Hamel, 1991), absorptive capacity Innovation in our hotel is perceived as too risky and is 3.51 resisted (reverse)
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