Abstract
This paper examines the position and function of a “problem processing system” (PPS) in the context of a decision support system (DSS), and proposes a relatively complete framework for such a problem processing system. Using the concept of a “problem processing mode”, the paper introduces further research into the so-called “representation of procedural knowledge”, and presents a generalized structure for PPSs. This structure has been used in specific problem processing in a production-planning context.
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