Abstract
This research paper aims to systematically explore the knowledge management and knowledge management system through technology by performing a rigorous and computer assisted review. The research attempts to further the understanding of issued and innovations related to knowledge management in organizations and helps us see the future avenues in this field. The key contribution of this research is its computer based qualitative content analysis across genres to attain the above objectives. The finding of the study suggests that Knowledge Management is spread across three factors namely, 1) Knowledge acquisition, 2) Knowledge application, and 3) Knowledge storage. These three factors are linked to IT platform or technology then it leads to dissemination, awareness, accessibility etc of the Knowledge.
Highlights
In this competitive global era, innovation is an area of the utmost importance for nations, organizations and individuals
Knowledge management system is the collection of allied technologies and information technologies actively involved to collect, organize and distribute desired and intensive knowledge among employee and participative components
Accessibility—Technology used in knowledge management system is pervasive in organization after the introduction of intranet, internet and some specific software
Summary
In this competitive global era, innovation is an area of the utmost importance for nations, organizations and individuals. Everyone in today’s world is working to trace effective ways to foster innovations for business success, sustainable development and competitive advantage. The concept of Knowledge Management (KM) has been acknowledged by academicians and industry practitioners as an important element of the innovation process. The concept of KM came into existence during the 90’s and had attracted the interest of both the practioners and the researchers. It had been found that sometimes organizations face disappointing results and dissatisfaction due to the poor and immature implementation of KM [1].
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