Abstract
Aim: Pharmaceutical healthcare is a process comprising knowledge-intensive tasks. Therefore the tools used in the management of knowledge are gaining more attention. This paper aims to investigate knowledge management systems, their implementation, tools used for decision making.
 Method: We have used three databases to research the knowledge management system in the pharmaceutical healthcare sector. PubMed, Google Scholar and journal websites were used for the search of the required key terms.
 Result: After analyzing the data, it was found that the effective utilization of knowledge management systems in the pharmaceutical health care sector has increased the quality of care. There are many opportunities; some create new advances in health care, and some even create barriers. All these help in clinical decision support.
 Conclusion: Right decision at the right time is made by evidence-based decisions in the healthcare sector. A knowledge management system is paramount in the pharmaceutical healthcare sector. Implementation of appropriate tools will significantly enhance the quality of care.
Highlights
Information technology is increasing; the pharmaceutical health care sector has welcomed such new implementations and applications that bring new opportunities to better quality care
The results of our paper are categorized as follows 1) how knowledge management is implemented in the pharmaceutical healthcare system, 2) tools utilized in the knowledge management system 3) challenges and opportunities of the knowledge management system
The tools used in the knowledge management of the pharmaceutical healthcare sector facilitate the processing of a large amount of data and information, which is the utmost demand of today's pharmaceutical industry
Summary
Information technology is increasing; the pharmaceutical health care sector has welcomed such new implementations and applications that bring new opportunities to better quality care. The pharmaceutical health care sector is shifting towards the e-health age; pharma organizations are developing towards a knowledge-based community connected with the quality care of the patients, clinics, hospitals, sharing the knowledge and reducing costs. Various business models have been experimented with globally for the advantage of pharmaceutical healthcare organizations to react potentially to the changes in the market. The knowledge management system has been evolved strategically for the pharmaceutical healthcare sector. Knowledge management is a complete process that describes all Information gathered with experience, interpretation, and reflection. Knowledge management issues concerning clinical and medical Information are rising with time. The main challenges faced are: 1. Integration process of various standalone and desperate information settings to a knowledgebased system forming a single version for pharmaceutical professionals
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