Abstract
<p>The study aims to identify the knowledge management processes and their impact on the organizational performance in the Jordanian private universities, the impact of knowledge management on organizational performance was tested next. Finally, the quality assurance standard as a moderating variable was studied.</p><p>The study was conducted on Jordanian private universities with a stratified proportionate random sample consisted of (334) faculty members. Questionnaires were distributed to the sample to collect the primary data needed to achieve the study goals.</p><p>The results of testing hypothesis showed significant impact of knowledge management processes on the organizational performance, and showed significant impact of the quality assurance standards on improving the impact of knowledge management on the organizational performance, where the coefficient of determination increased from (72.7%) to (81.2%) when studying the impact of combined knowledge management processes on the organizational performance.</p><p><strong>The study recommended the followings</strong>:</p><p>-Universities should seek to establish a formal specialize department to test creative ideas, and then create working groups within universities, and create an incentive system for creative achievements, in order to support the process of knowledge discovery.</p><p>-Universities should strive to acquire, develop, and distribute knowledge through the help of international expertise to encourage academic activities that increase the level of knowledge sharing.</p><p>-Universities should follow the scientific and practical quality assurance standards because they represent leading indicators of success toward outstanding performance.</p>
Highlights
Vol 11, No 6; 2016 knowledge to pursue the academic excellence, from here started the practical attempts to increase the interest in the knowledge source, and using knowledge management in improving the universities performance and increasing the improvement level through caring about the influencing factors, the most important are quality assurance standards in the universities, because quality institutions performance, and their procedures and outputs appropriateness in favor of the society
While the second part included the independent variable in this study since it is divided into six sub-variables
When reviewing the table we find that the resulting the first model from stepwise analysis indicates that the variable explained (64.3%) of the resulting total variance in the organizational performance, the percentage of explaining the total variance in the organizational performance reached (68.7%), when adding knowledge development and discrimination to in the second model, while the percentage of explaining the total variance in the third model, the percentage of explaining the total variance in the organizational performance reached (71.4%), when adding knowledge evaluation and accumulation
Summary
Knowledge currently and in the future represents a power source that achieves progress and the competitive advantage, because it considers the most important source for the organizations, societies and the individuals, it helps enhancing skills and experiences, accelerates the innovative and creative distinguish activities which adds value and achieves customers desires, it makes make the organization at the excellence stage. Vol 11, No 6; 2016 knowledge to pursue the academic excellence, from here started the practical attempts to increase the interest in the knowledge source, and using knowledge management in improving the universities performance and increasing the improvement level through caring about the influencing factors, the most important are quality assurance standards in the universities, because quality institutions performance, and their procedures and outputs appropriateness in favor of the society. From this point his study came to know the effect of knowledge management processes on the organizational performance, and the role of quality assurance standards as a moderate variable in improving this effect
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