Abstract
The application of smart campuses (SC), especially at higher education institutions (HEI) in Indonesia, is very diverse, and does not yet have standards. As a result, SC practice is spread across various areas in an unstructured and uneven manner. KM is one of the critical components of SC. However, the use of KM to support SC is less clearly discussed. Most implementations and assumptions still consider the latest IT application as the SC component. As such, this study aims to identify the components of the KM model for SC. This study used a systematic literature review (SLR) technique with PRISMA procedures, an analytical hierarchy process, and expert interviews. SLR is used to identify the components of the conceptual model, and AHP is used for model priority component analysis. Interviews were used for validation and model development. The results show that KM, IoT, and big data have the highest trends. Governance, people, and smart education have the highest trends. IT is the highest priority component. The KM model for SC has five main layers grouped in phases of the system cycle. This cycle describes the organization’s intellectual ability to adapt in achieving SC indicators. The knowledge cycle at HEIs focuses on education, research, and community service.
Highlights
In Indonesia, smart universities or campuses (SC) do not have a conical meaning for mutual understanding
The results of this study are divided into four main parts, namely SC components/technology, SC area trends, key KM
SC components and technologies vary across higher education institutions (HEI)
Summary
In Indonesia, smart universities or campuses (SC) do not have a conical meaning for mutual understanding. There are three approaches used in defining SC, namely: driven by technology, adoption of the smart city concept, and based on the development of an organization or business process [1]. This definition proves that organizational factors and business processes strongly influence SCs. One solution to manage these factors is KM. According to [2,3,4,5], KM is one of the critical components of SCs. SC technology components, especially in Indonesia, are diverse, and do not yet have a standard. SC practice is spread across various areas in an unstructured and uneven manner
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