Abstract

It is becoming important to verify the relationship among knowledge management (KM) practices, knowledge management system (KMS) and organizational performance. Yet little is known of how KMS supports knowledge management processes and affects the improvement of organizational performance. In order to close this gap, we conducted an empirical study in which 176 organizations with KM practices were involved. One research model is built up in which a mediated variable - KM Capability (KMC) is introduced. The SEM is applied to analyze the model. We found knowledge creation, knowledge organization and knowledge transfer process can promote knowledge management capability. KMS can improve the KMC and organizational performance indirectly through supporting KM processes.

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call

Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.