Abstract
Purpose – The purpose of this paper is to present a study of knowledge management understanding and usage in small and medium knowledge-intensive enterprises. Design/methodology/approach – The study has taken an interpretative approach, using two knowledge-intensive South ISFAHAN (Iran) companies as case studies, both of which are characterized by the need to process and use knowledge on a daily basis in order to remain competitive. The case studies were analyzed using qualitative research methodology, composed of interviews and concept mapping, thus deriving a characterization of understandings, perceptions and requirements of SMEs in relation to knowledge management. Findings – The study provides evidence that, while SMEs, including knowledge intensive ones, acknowledge that adequately capturing, storing, sharing and disseminating knowledge can lead to greater innovation and productivity, their managers are not prepared to invest the relatively high effort on long term knowledge management goals for which they have difficulty in establishing ...
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
