Knowledge Management in a Global Context

Abstract

This paper establishes a formal framework of managing knowledge assets in global enterprises. The suggested framework holistically integrates the following eight components: global information infrastructure, IT capabilities, global outsourcing, global information system design, development, and implementation, trans-border data flow, IT cultures, global virtual teams, and information resource management strategies, which serve as the crucial enablers of the success of knowledge management initiatives in a global context. Validated by a case study, the proposed framework provides meaningful insights for future research and valuable guidance for practicing managers of global knowledge management.