Abstract
In the context of e-commerce enterprises, this research analyses the function of knowledge management. To spur innovation, improve operational efficiency, and achieve a competitive edge in the digital market, it examines the value of knowledge management done well. Knowledge production, acquisition, storage, organization, sharing, collaboration, transfer, retention, measurement, and assessment are just a few of the topics covered in this essay. Case studies and best practices from thriving e-commerce businesses are also included. The study also explores the implications of upcoming technologies as well as issues in knowledge management for e-commerce. The findings demonstrate how important information management is for e-commerce businesses and offer actionable advice for both scholars and practitioners.
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