Abstract
Background: Knowledge management (KM) is a recipe for increasing performance and promoting innovation in tertiary institutions. However, some scholars argue that the Nigerian educational sector is yet to fully appreciate the importance of KM as their KM awareness level is still low. Since measurement is the basic foundation to accomplish success, this paper assesses the KM awareness level in tertiary institutions of south-west Nigeria. Methods: The study applied a survey method using a closed ended questionnaire administered to 50 participants from each of the 10 institutions measured by Likert scaling. Employing SPSS for data analysis, frequency count and percentage score were adopted to analyse the demographic data, and the research hypotheses were analysed with chi square test, Pearson chi square and bivariate correlation (Pearson) analysis. Results: A positive relationship between awareness, current status and level of familiarity was noted. KM awareness level in the institutions is high even though there is a significant difference between the public and private universities, as well as between the students and academic staff. Conclusions: Since an increase in the awareness level increases both current status and level of familiarity which often account for KM success, it is recommend that KM awareness level should continuously be improved upon in Nigerian tertiary institutions.
Highlights
Knowledge management (KM) is a process of coordinating, organising and making institutional or organisational knowledge available for knowledge creation, sharing, storage and reuse to achieve institutional aims and objectives
Many studies including Demchig[7] and Kidwell et al.[11] have worked on the application of KM in tertiary institutions, claiming that it improves institutional capabilities in decision making and reduces the product development cycle time, as well as improving academic and administrative services. They argue that KM adoption and implementation by the institutions could result to exponential improvements in knowledge sharing, as it has a positive impact on academic research, curriculum development, student and alumni services, administrative services and strategic planning
KM implementation is important to tertiary institutions[7,11,12,13], assessment must come before implementation[19,27]
Summary
Any reports and responses or comments on the article can be found at the end of the article. Keywords Awareness level, Knowledge, knowledge management, tertiary institutions, performance. The comments pointed out by the first reviewer (Aderonke Oni) was addressed in this new version. Based on the second reviewer’s comments, new section tagged theory and hypotheses was introduced. This introduced section discussed Fried KM Model and applied it as a grading for KM activities in south west institutions in Nigeria. The corrections made is as shown in table below
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