Knowledge Management as a Predictor of Organizational Effectiveness: The Role of Demographic and Employment Factors

Abstract

This paper seeks to examine how the demographic and employment-related factors affect the knowledge management process in higher educational libraries in Qatar. The study is based on a wider research conducted to determine the relationships between organizational culture and knowledge management. The survey covered 122 employees from 16 higher educational libraries in Qatar. A descriptive and quantitative research design was employed to determine the significance of difference in knowledge management activities with respect to demographic and employment-related factors of the respondents. The results of the study revealed that knowledge management activities are not affected by the demography of the respondents. However, it is affected by employment-related factors especially in the type of institutions. The findings are significant and have implications for library directors, especially those from government institutions who need to take necessary measures in order to succeed in knowledge management efforts and achieve organizational effectiveness.