Knowledge Management and Integrated Water Resource Management—Types of Knowledge and Key Considerations

Abstract

AbstractKnowledge sharing and transfer in the field of Integrated Water Resource Management, on a global scale, can be improved with an understanding of cultural considerations, technical opportunities, and constraints, and the theory underpinning knowledge management. This paper explores existing literature and applies a human centered design approach (customer journey mapping) to collect data. Fourteen semi‐structured interviews with practitioners across the Asia Pacific region provide a basis to understand knowledge management barriers, breakthroughs, and outcomes to support improved knowledge sharing and transfer among water management practitioners. Findings identify a set of areas of needed knowledge, demonstrate that virtual means of knowledge sharing and connection are best supplemented with face‐to‐face interaction, and argue for a facilitated approach to best achieve success. The research conducted in this study serves to support the development of a global community of practice for water management practitioners to better support integrated water management outcomes.