Abstract
Purpose – This conceptual article aims to explore the current state of knowledge management systems, to describe the potential role of synthetic worlds for knowledge integration, and to suggest a future research agenda.Design/methodology/approach – Using the constraints of current knowledge management systems outlined in Alavi and Tiwana as a guiding structure, this article explores knowledge integration through a synthetic world and outlines several propositions intended to frame existing knowledge and guide the development of future inquiry.Findings – Current knowledge management systems neither exploit the capabilities of high performance computing, nor adequately address organizational challenges presented by increasingly knowledge‐laden, dispersed, global organizations. The limitations of current systems: constraints on transactive memory, insufficient mutual understanding, limited retention of contextual knowledge, and inflexibility of organizational ties; can be effectively addressed through the sy...
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