Knowledge graph assisted end-to-end medical dialog generation

Abstract

Medical dialog systems have the potential to assist e-medicine in improving access to healthcare services, improving patient treatment quality, and lowering medical expenses. In this research, we describe a knowledge-grounded conversation generation model that demonstrates how large-scale medical information in the form of knowledge graphs can aid in language comprehension and generation in medical dialog systems. Generic responses are often produced by existing generative dialog systems, resulting in monotonous and uninteresting conversations. To solve this problem, we combine various pre-trained language models with a medical knowledge base (UMLS) to generate clinically correct and human-like medical conversations using the recently released MedDialog-EN dataset. The medical-specific knowledge graph contains broadly 3 types of medical-related information, including disease, symptom and laboratory test. We perform reasoning over the retrieved knowledge graph by reading the triples in each graph using MedFact attention, which allows us to use semantic information from the graphs for better response generation. In order to preserve medical information, we employ a policy network, which effectively injects relevant entities associated with each dialog into the response. We also study how transfer learning can significantly improve the performance by utilizing a relatively small corpus, created by extending the recently released CovidDialog dataset, containing the dialogs for diseases that are symptoms of Covid-19. Empirical results on the MedDialog corpus and the extended CovidDialog dataset demonstrate that our proposed model significantly outperforms the state-of-the-art methods in terms of both automatic evaluation and human judgment.