Abstract
The paper reports on the human interface problems between the knowledge engineer, an expert group and the general users. Experiences are derived from a several years' teamwork in computer-aided diagnosis and rehabilitation of newborn babies, neural lesions, although other different expert system design projects have been considered too. Details of the methods for getting acquainted with system analysis, system design, man-machine interface design, other realization aspects included economic and technical trade-offs are given. The lifetime of the system from the conception of ideas to marketing and support is overviewed. The paper can be treated as a short psychology of expert systems.
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