Knowledge creation and performance of Deposit-Taking SACCOs in Nyeri County, Kenya

Abstract

In order to DT-SACCOs to remain competitive in the environment characterized by uncertainty and changes, knowledge creation and proper management are paramount. The current study, therefore, sought to determine the effect of knowledge creation on performance of deposit-taking SACCOs in Nyeri County Kenya. This study applied a descriptive research design. The researcher focused on 11 licensed DT-SACCOs operating in Nyeri County. The respondents of the study were 110 management staff in the human resource, credit, ICT, marketing, finance. The study adopted census on all the 110 employees from the DT-SACCOs. Questionnaires were used in collection of primary data. Descriptive analysis and chi-square analysis were conducted with the help of SPSS. The study found that SACCOs differed significantly in knowledge creation. Chi-square analysis showed that that knowledge creation (p=0.00) was statistically significant. It was concluded that knowledge creation positively enhanced SACCO performance. The study recommends that the deposit taking SACCOs need to come up with more ways of creating knowledge by empowering its staff to be innovative and creative.