Abstract

This paper proposes a knowledge co-creation roadmapping tool for knowledge creation in future-oriented discussions for members of competing firms with the aim of co-creatively envisioning the future of the industry. This approach adapts the roadmapping method to knowledge creation, thus building a communication infrastructure for discussing future plans beyond an organization (i.e., participants are from competing companies). Knowledge co-creation roadmapping could be commissioned to an open industry organization consisting of members sent by individual companies interested in overcoming obstacles to development. We put our method into practice with the subcommittee of the Engineering Advancement Association of Japan and set the subject as “The Future of Smart Social Infrastructure”, a theme involving multiple stakeholders. We were able to draw up a vision of smart technology on the basis of the insights gained through the roadmapping activities. These results demonstrate the effectiveness of our method in terms of acquiring knowledge that could not be obtained by our own company or a single industry organization alone.

Highlights

  • In the modern landscape, it is crucial for social infrastructure to increase value by utilizing advanced technologies related to IoT, artificial intelligence, and robotics1

  • In Japan, the Engineering Advancement Association of Japan, an industry organization, brings together different companies involved in social infrastructure

  • The roadmapping activity of social infrastructure construction was carried out with a focus on smart infrastructure construction to respond to the social trend of declining birth rates and an aging population in Japan and the consequent shortage of human resources

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Summary

Introduction

It is crucial for social infrastructure to increase value by utilizing advanced technologies related to IoT, artificial intelligence, and robotics. The purpose of the activities of the subcommittee is to conduct research on “smart social infrastructure”, which is a solution to the problems of social infrastructure with smart technology, from the perspective of vision and technology This type of forum plays a very important role in overcoming the myopia of management and discussing a long-term vision for the development of the industry. (ii) excessive divergence of discussions by focusing on the individual interests of each company [Chambers, 2004], and (iii) limited knowledge space by exchanging opinions from only one’s own area of expertise, resulting in a novel “no ideas emerge” conundrum [Shirahada, Hamazaki, 2013] These potential challenges to future industry conceptualization by industry organization members arise from the inadequate functioning of organizational knowledge creation through the interaction of tacit and formal knowledge among different company members.

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