Abstract
A faculty researcher and six graduate students from the Master of Continuing Education program at the University of Calgary completed a small study of knowledge practices within government, postsecondary, and corporate workplaces across Canada. Interview results include an overview of findings and three narrative descriptions. Analysis produced a focused context for knowledge with less emphasis on organizational or systems contexts. Knowledge strategies, types, and factors are discussed with implications provided for knowledge in workplaces, continuing education, and workplace graduate research programs.
Highlights
Over the last decade, the Faculty of Continuing Education, University of Calgary, has offered the Master of Continuing Education (M.C.E.) to midcareer employees seeking a graduate program in workplace learning and organizational development
We begin to “understand organizations differently” (Wheatley, 2000, p. 3). It was from this perspective that the research team, composed of this faculty member and six learners, developed a study of knowledge management practices in workplaces
Three research questions were explored: (1) how was knowledge management perceived in each workplace; (2) what benefits and challenges were identified in the way that knowledge management practices were used in the workplace; (3) what, if anything, could be done to encourage the future development of knowledge management strategies in the workplace?
Summary
The Faculty of Continuing Education, University of Calgary, has offered the Master of Continuing Education (M.C.E.) to midcareer employees seeking a graduate program in workplace learning and organizational development. It was from this perspective that the research team, composed of this faculty member and six learners, developed a study of knowledge management practices in workplaces. Our underlying assumption was that knowledge management strategies might very well develop according to the climate, factors, and situations within each workplace. To investigate this idea, a small, purposeful study was conducted, focusing on three settings: government, post-secondary, and corporate workplaces. Three research questions were explored: (1) how was knowledge management perceived in each workplace; (2) what benefits and challenges were identified in the way that knowledge management practices were used in the workplace; (3) what, if anything, could be done to encourage the future development of knowledge management strategies in the workplace?
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