Knowledge and opinions of patients and medical staff about patients' rights.

Abstract

The awareness of patients' rights among medical personnel and patients themselves, together with their opinions concerning these rights, is a challenging issue for health professionals. Patients' rights are very specific legal regulations that have been drafted to protect patients' dignity and autonomy. The main objective of this research was to assess the knowledge of patients' rights among medical personnel of health care institutions and among patients themselves. Specific objectives were also adopted, such as: assessment of the impact of the mode of hospital admissions on the knowledge of patients' rights, analysis of factors influencing the knowledge of patients' rights and the analysis of sources of knowledge concerning patients' rights. The study was conducted among two groups: patients and medical personnel. A group of 618 patients (including 411 women and 207 men) and 901 medical professionals (doctors, nurses, midwives) was examined via a questionnaire designed to verify their knowledge of patients' rights and to collect their opinions on the applicable laws. An integral part of the questionnaire for patients was The Hospital Anxiety and Depression Scale (HADS). The research showed a high knowledge of patient's rights demonstrated by the surveyed doctors, nurses and midwives. Good knowledge of patients' rights among healthcare professionals was reflected in good level of informing patients about their rights, which correlates with their high level of awareness. The following conclusions were drawn based on the research: education, seniority and profession determine the knowledge and respecting patients' rights, the mode of admission to hospital is a factor determining the knowledge of applicable patients' rights, medical staff's lack of knowledge about existing patients' rights has a significant impact on exercising these rights or their violation.