Knowledge and Innovation Management Model in the Organizational Environment

Jorge Alberto Romero-Hidalgo,Ricardo Alberto Rodríguez-Carvajal,Paula C Isiordia-Lachica,Alejandro Valenzuela

doi:10.3390/info12060225

Jorge Alberto Romero-Hidalgo, Ricardo Alberto Rodríguez-Carvajal + Show 2 more

Open Access

https://doi.org/10.3390/info12060225

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Abstract

The objective of this research is to develop a methodology that allows the construction of a standard of knowledge management and technological innovation applicable to the field of the universities in Mexico, the use of which results in better use of their resources and the improvement of their productivity. The analysis is carried out based on the systematic integration of the knowledge management and innovation models published in recent years, as well as the results of the experiences that propose standards for knowledge management and innovation. The results found are that knowledge management favors and facilitates innovation in organizations and allows them to offer better products and services. These findings are with the application of a methodology and an instrument to measure the maturity of the organizational structure. The application of the evaluation instrument was applied in a single organization. However, it can be considered a case study that empirically contributes to the state of the art of knowledge management. Organizations need to become aware of the high value of the knowledge and experience in various fields of the people who participate in them. It has been observed that the participation of experts facilitates the achievement of organizational objectives and favors knowledge management and innovation. This study provided information and experiences of an administrative nature to a higher education institution, which allowed an improvement in strategic decision-making, the promotion of technological developments, and the improvement of internal processes that lead to greater effectiveness of the academic and research processes.

Highlights

The concept of innovation refers to a wide range of actions, products, and processes such as the improvement of administrative, planning, and programming systems, production processes, and the development of new products or the improvement of existing ones [1] Innovation is often associated with increased productivity, that is, with the reduction in the amount of physical work necessary for the production of goods and services [2].This process, is not limited to the organization but rather involves interactive processes with external agents, such as customers, suppliers, and users.As the paradigms in the creation of value have been changing toward a digital economy and transformation, society has had to modify its thinking schemes and consider new elements for the creation of value
The participants come from 12 positions classified according to the tabulator, the functions, and the responsibilities that emerge from the organizational manuals
This study provides indications of the positive effects that can be obtained in an organization, as reflected in the actions undertaken by the University of Guanajuato and the achievements obtained through them

Summary

Introduction

The concept of innovation refers to a wide range of actions, products, and processes such as the improvement of administrative, planning, and programming systems, production processes, and the development of new products or the improvement of existing ones [1] Innovation is often associated with increased productivity, that is, with the reduction in the amount of physical work necessary for the production of goods and services [2].This process, is not limited to the organization but rather involves interactive processes with external agents, such as customers, suppliers, and users.As the paradigms in the creation of value have been changing toward a digital economy and transformation, society has had to modify its thinking schemes and consider new elements for the creation of value. The concept of innovation refers to a wide range of actions, products, and processes such as the improvement of administrative, planning, and programming systems, production processes, and the development of new products or the improvement of existing ones [1] Innovation is often associated with increased productivity, that is, with the reduction in the amount of physical work necessary for the production of goods and services [2]. This process, is not limited to the organization but rather involves interactive processes with external agents, such as customers, suppliers, and users. The exchange and dissemination of knowledge facilitate innovation [4]

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