Knowledge ambassadors in academic libraries in Kenya: Development, benefits, and challenges

Abstract

ABSTRACTThe Knowledge Ambassadors Programme in Kenya was largely born out of a growing concern about the unsatisfactory use of electronic information resources in the universities. In an attempt to maximize their use, many academic libraries are engaging students in their promotional activities. The student partners are often referred to as knowledge ambassadors. This article looks at the development of knowledge ambassadors in selected university libraries in Kenya. A questionnaire designed using Google Forms was used to collect data. The link was e-mailed to universities known to have the program. The findings revealed the need for formalizing and mainstreaming the program.