Knock, knock, who’s there? Leader humor, leader–member exchange, and the dimensions of engagement

Abstract

The workplace is rife with the use of humor. However, the theoretical ties between the use of leader humor and common employee outcomes remain incomplete. This research extends social exchange theory to investigate the activities through which leader humor enables followers' physical, cognitive, and emotional engagement. The argument is made that leaders can utilize humor as a socioemotional resource to facilitate high-quality relationships with followers. Accordingly, hypotheses are developed to suggest a mediated relationship between leader humor and the three dimensions of engagement through the leader–member exchange (LMX). Data from a two-wave study in the United States support these hypotheses and highlight leader–follower exchange as a necessary linkage to follower engagement. These results suggest that it is not enough for leaders to be amusing. Instead, leaders need to build strong connections with their followers through the exchange of social and emotional support. This research adds to the knowledge of leader humor in the organizational setting by establishing a connection between leader humor and each of the engagement facets. Additionally, this research expands the LMX literature by drawing attention to leader humor as a valuable socioemotional resource.