Abstract
A Knowledge Management (KM) System plays a crucial role in every industry as well as in Higher Learning Institutions. Based on our earlier research works, we have identified the gaps, challenges and developed comprehensive KM System framework, evaluation methods, metric model and useful metrics which are helpful to assess any given knowledge management system. The primary goal of this research paper is to propose the methodology for ranking and rating of the KM system using Multi-dimensional metric model, metric database and Weighted Average Mean (WAM) method. In this proposed work, we first describe the actual implementation steps for building the KM System metric database using the multi-dimensional metric model. Secondly we assign the weights and values generated in the metric database and demonstrate how the KM system can be ranked and rated for its effectiveness.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
