Key success factors for organizational performance of private HLIs in Malaysia

Abstract

PurposeThe paper aims to highlight the key factors that can optimize the organizational performance of private higher learning institutions (HLIs). Undeniably, organizational performance is crucial for the business sustainability of private HLIs in Malaysia.Design/methodology/approachThis paper presents the authors’ views on the key factors for the organizational performance of private HLIs based on personal experiences and review of past research literature conducted on organizational performance.FindingsThe higher education sector plays an important role as it is seen as a potential engine of growth and source of global competitiveness. As one of the main players in the higher education sector, private HLIs need to optimize its organizational performance. Unfortunately, at present, the disruptive dynamic changes and uncertainties in the business landscape are affecting the organizational performance of HLIs. Therefore, the key factors highlighted in this paper are meant to provide insights into how private HLIs can optimize organizational performance while operating in the current turbulent business environment.Originality/valueThe paper provides new insights into key success factors that are pivotal to the business sustainability of private HLIs in Malaysia.