Abstract

The business environment is constantly changing and becoming more complex and difficult. Enterprises are under pressure, which forces them to react quickly to changing conditions and be innovative in the field in which they work. Such activities require businesses to be more flexible and to take frequent and quick strategic, tactical and operational decisions, some of which are very complex. Receipt of such decisions may require significant amounts of data, information and knowledge. Processing within the required decisions must be made quickly, often in real time and usually requires some automated support. Since the early 21st century, ICT based solutions called Business Intelligence (BI) become an important decision support tool and an integral part of the daily work of managers, analysts and executives across the enterprise. Adoption and use of BI are affected by several factors. The paper presents the results of studies which show the factors for the successful implementation and use of BI. The contribution also points to the influence of individual factors for effective implementation and use of BI and also the impact on the efficient management of processes in the company.

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