Abstract
This paper/chapter deals with the key drivers for adopting and developing an Occupational Health and Safety System (OHS) with a special focus on air traffic management and traffic controller’s workplace. A such system includes regulation and legal compliance procedures, actions and monitoring for ensuring workplace safety, incentives and motivation for the air traffic controller and associate personnel health and wellbeing. By a systemic approach, the key characteristics of OHS towards air traffic management are presented, highlighting the key aspects for implementing a quality management system in air traffic control, which is the cornerstone of airport operation efficiency and productivity on one hand; and the nature of job and the intensive working environment is well recognised. Based on air traffic providers functional analysis the key occupational aspects for air traffic control are taken into consideration, providing the benefits for implementing quality management systems (QMS) and OHS is real business. Conventional wisdom is to highlight the importance for establishing and incorporating a modern custom-made OHS system in accordance with the requirements addressed by OHSAS 18001 to develop and implement a QMS for air traffic services. Contribution of this paper is to highlight the key priorities for managers and decision makers in field of air traffic services providers, depicting ways and recommendation for adopting an efficient path for implementing OHS in a QMS environment.
Highlights
Occupational Health and Safety (OHS) deals with the provision of safe and secure working conditions for all employees of a company or business units
quality management systems (QMS) is a significant contributor to authorities, organizations, enterprises, and business units focusing on their objectives and goals on the one hand and ensuring that production activity output provides a higher level of service to customers, minimizes waste time, provides necessary resources to employees, and follows a continuous improvement approach to all actions and deliverables on the other
The findings provided some support for this claim, with all of the significant increases in abnormal sales growth occurring after certification, despite the fact that the firms had above-average safety performance in their industries prior to certification
Summary
Occupational Health and Safety (OHS) deals with the provision of safe and secure working conditions for all employees of a company or business units. For air traffic providers, even in units/airports that the volume of traffic controllers is not large, there is a tendency for shifting from personal OHS responsibility delivered by managers to a more horizontal and institutional action providing harmonization achieved by institutional safety framework promoting innovation and standardization across this business sector. This clearly demonstrates the significance of complete OHS, where the term “total” denotes that safety issues must be considered at all levels of the organization and in all operations, without dismissing or eliminating any organizational, production, or service-related issues.
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