Abstract
An ePuskesmas is a health information system developed through the collaboration of the Sumedang District Health Office and PT Infokes Indonesia. It offers various features to aid health workers at Puskesmas, notably the medical feature for managing patient data during polyclinic examinations. However, this feature faces issues such as synchronization difficulties with Pcare, slow system responses due to high user traffic, and frequent errors. This study aims to assess user satisfaction with the medical features of ePuskesmas using the End User Computing Satisfaction (EUCS) model and the DeLone and McLean Model. The study involves 93 respondents, including nurses, midwives, and doctors from Sumedang Regency Health Center, selected through purposive sampling. Data analysis is performed using SmartPLS 3.2.9 with PLS-SEM. The results indicate overall user satisfaction with the medical features of ePuskesmas. Out of 8 hypotheses, 3 are accepted, and 5 are rejected. Key factors influencing user satisfaction include Accuracy, Ease of Use, and Information Quality. This research is important to find out whether the system developed by related parties is in accordance or not with the end user
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
