Abstract
This research discusses the obstacles faced in implementing Dukcapil DiGi Mobile in Dukcapil Pariaman City. Effectiveness is a measuring tool to determine whether or not a predetermined target has been achieved. There are many factors that can influence effectiveness, both internal and external constraints. The presence of Dukcapil DiGi Mobile as an online service for population and civil registration services in Pariaman City aims to make it easier for the public to manage population administration effectively and efficiently. However, in its implementation there are still several obstacles in implementing Dukcapil DiGi Mobile. This research aims to determine the obstacles faced in implementing population document services through the DiGi Mobile application using Hansen and Mowen's theory which groups various kinds of obstacles into internal and external obstacles. The results of this research show what obstacles are faced in implementing Dukcapil DiGi Mobile in Dukcapil Pariaman City.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
More From: PUBLICNESS: Journal of Public Administration Studies
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.