Abstract

Improving employee creativity has become a critical issue for modern hospitality organizations in order to survive in a fast-paced and ever-changing business environment. Based on Conservation of Resources Theory (COR), the current research constructed a moderated mediation model to explore the influence of hospitality employees' positive affect on individual creativity within team context. We conducted a three-wave field survey gathering data from hotel employees in China. Employees' positive affect was positively related to individual creativity and individual's perceived psychological safety mediated the relationship. Interpersonal justice negatively moderated the above indirect relationship, where lower levels of interpersonal justice increased the mediating effect of perceived psychological safety. These findings provide insight into how interactions between individual and contextual factors influence individual creativity with implications on how hospitality organizations can boost up employees' positive affect to improve their creativity.

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