Abstract
Kementerian Pendidikan Malaysia – KPM (Ministry of Education - MoE) has launched the Public University Volunteer Project in 2017. The Volunteer Program aims to provide exposure and training to the students to improve their soft skills, identity, and level of concern for their environment. In order to instill the importance of Volunteerism Education in cultivating a good value toward the community and to meet the KPM’s purpose to make university close to the community, this study is conducted to highlight the importance of volunteerism activities and education in order to improve the soft skills among the students of Universiti Pendidikan Sultan Idris (UPSI). This study used qualitative methods which are interview, literature review, and content analysis. There are three objectives in this study. The first objective is to enhance the definition of voluntary, volunteer, and volunteerism. Followed by the second objective which is discussing how volunteerism activities could improve the soft skills among the students. And the third objective is to identify the relevance of Volunteerism Education for the students’ future. As a result, the study found that education and volunteerism activities can improve the soft skills among the students in terms of communication skills, relation-building skills, and teamwork skills. While being a volunteer, the attitude can be improved in terms of the sense of help, helping each other, love, sincerity, and strengthen one's identity.
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