Abstract
ABSTRACT The effect of justice perceptions on job outcomes of family-owned hotel workers has attracted limited empirical investigation. Using a cross-sectional research design, this study examined the relationships between organizational justice and commitment and job satisfaction using 400 respondents conveniently selected from family-owned hotels in Accra, Ghana. Generally, the results of a PLS-SEM analysis showed a positive and significant effect of organizational justice on employee commitment and job satisfaction. Furthermore, the association between perception of justice and organizational commitment was partially mediated by job satisfaction. The implications of the study to managers of family-owned hotels are discussed.
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