Abstract
Enterprise Resource Planning (ERP) is a concept used to integrate the business process into one particular software in order to reduce work load. The technology had a very modest beginning and its popularity and efficiency is increasing day by day. This conceptual paper provides a historical sketch of the evolution of ERP and its journey from manufacturing set up to service and education sector. This study also intends to explore factors which leads to ERP usage in manufacturing, service and technical education institute. Finally, finds out certain gray areas of research in education industry.
Highlights
ERP is an acronym which stands for Enterprise Resource Planning (ERP), the term was coined in the year 1990 by The Gartner Group
The implementation of ERP in universities is howsoever not an easy task, because ERP has very few core modules which is different from the functions of technical educational institutes (TEI), and it becomes problematic for universities to adopt these packaged systems as they need to alter their business process to fit into these systems
The job was shifted from back office to front office and computers were used more for the work process of employees. Another advancement in this era is the discovery of Technology Acceptance Model (TAM) which was based on Fishbein’s (1975) Theory of Reasoned Action (TRA) and Theory of Planned Behaviour (TPB) which summarizes that for any individual to use the information system (IS) the user satisfaction has to work parallelly
Summary
ERP is an acronym which stands for Enterprise Resource Planning (ERP), the term was coined in the year 1990 by The Gartner Group. Before implementing ERP, organisations should always reengineer their business process according to their requirements. To provide massive user base and diverse requirements, there is requirement of education software that features and support for different operational models. Thakur (2016) considered technical educational institutes (TEI) as finishing schools for young talents, which needs to be more transparent and effective. The implementation of ERP in universities is howsoever not an easy task, because ERP has very few core modules which is different from the functions of TEI, and it becomes problematic for universities to adopt these packaged systems as they need to alter their business process to fit into these systems. The benefits derived from any ERP implementation should be assessed from 3 levels viz. researcher, university, broader business community (Goel, 2012)
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