Joint optimization of two-dimensional warranty period and maintenance strategy considering availability and cost constraints

Abstract

Abstract Warranty can improve customer satisfaction and increase product sales, but it will bring additional economic burden to manufacturers, so making reasonable warranty decisions is particularly important. The current research focuses more on the interests of manufacturers, while there is less attention paid to indicators that consumers are concerned about, such as system availability. To solve this problem, a joint optimization model of the two-dimensional warranty period and preventive maintenance (PM) strategy considering availability and cost constraints was established. Based on the failure dependence analysis of multi-component systems, the actual failure rate function is constructed by using the failure dependence coefficient matrix. Based on the comprehensive consideration of imperfect PM and minimum maintenance, the two-dimensional warranty cost model and system availability model are established, respectively. Aiming at maximum availability and considering the warranty cost budget constraint, a joint optimization model of the two-dimensional warranty period and PM strategy was built, and a model-solving algorithm combining grid search and binary search was introduced. The effectiveness of the model is verified by the case analysis, and the necessity of the PM strategy and considering failure dependence are reflected in the model comparative analysis and parameter sensitivity analysis. Finally, reasonable suggestions are put forward for manufacturers’ warranty decisions through the result analysis.