Abstract

As part of this quantitative study, a survey questionnaire was mailed out to 835 university employees to measure levels of overall, intrinsic, and extrinsic job satisfaction. The survey included items of the Professional Satisfaction Scale, an instrument developed according to Herzberg's two-factor theory. Responses were measured on a 5-point Likert-type scale in addition to five demographic items. Data were statistically analyzed by using descriptive statistics and analysis of variance. University employees showed moderate levels of job satisfaction, and were most satisfied with their relationships with students and peers. The lowest levels of satisfaction were found with salaries as well as organizational policy and administration. This study revealed that demographic factors, such as occupation, age, and educational level significantly influenced job satisfaction.

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