Job satisfaction in the performance of personnel in a Peruvian Ministry

Abstract

The objective of the research is to determine the influence of job satisfaction on the performance of personnel in a Peruvian Ministry, where the design is non-experimental, basic type, the scope is explanatory, with a cross-sectional, quantitative approach. The sample consists of 304 workers, the technique is the survey and the instrument is the questionnaire. It was found that 58.6% consider their job satisfaction to be fair, where the most important dimension is “Job challenge” and the one to be improved is “Reward for effort”; and 81.3% consider their job performance to be adequate, where the most important dimension is “Labor relations” and the one to be improved is “Teamwork”. It was concluded that job satisfaction influences staff performance, given the chi-square = 118.477 (p = 0.000) and Nagelkerke's R2 = 0.490; similarly, there is an influence in each of the dimensions of the independent variable (Challenging work, working conditions, institutional support and reward for effort) on the dependent variable.