Abstract

Aim: The turnover intention due to low job satisfaction and burnout and the elimination of the negative effects it causes are of great importance during the pandemic COVID-19 particularly in some countries such as Turkey that public health is concerned, there has been an ongoing effort to improve its background and lack the number of nurses per capita. The aim of this study was to examine the relationship between job satisfaction, burnout, and turnover intention in nurses working in hospitals during the COVID-19 pandemic. Material and methods: The descriptive research design was applied and conducted in a training and research hospital affiliated to the Ministry of Health in Ankara, Turkey. The subjects consisted of 251 nurses. The data were collected using the Minnesota Satisfaction Questionnaire, the Maslach Burnout Inventory and the Turnover Intention Scale. The Mann-Whitney U test, the Kruskal-Wallis Variance test, and the Structural Equation Modeling were used to analyze the data. Results: Emotional exhaustion subscale had the greatest effect on turnover intention. An increase in job satisfaction score causes an average decrease on the turnover intention score. The low job satisfaction of the nurses who take care of COVID-19 diagnosed patients has been determined to have negative impact on their turnover intention and burnout. Conclusion: Job satisfaction, burnout, and turnover intention in nurses were examined and all of these factors were found to be moderate. However, in this study, the job satisfaction of the nurses in caring of patients with COVID-19 infection was lower than that of the nurses who did not.

Highlights

  • COVID-19, a global pandemic has greatly distressed the lives of millions of people since it first appeared in China in 2019

  • In a study conducted in 34 hospitals in China, it was found that female nurses who provide frontline care to patients with COVID-19 have high levels of depression, anxiety, insomnia, and distress during this period [3]

  • The aim of this study was to examine the relationship between job satisfaction, burnout, and turnover intention in nurses working in hospitals during the COVID-19 pandemic

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Summary

Introduction

COVID-19, a global pandemic has greatly distressed the lives of millions of people since it first appeared in China in 2019. It has been seen that the pandemic and the fight against it have psychological effects as well as health-related, social, and economic negative effects on people and societies. The stress of the urgent/unexpected delegation to intensive care units and COVID-19 services, the difficulty of working with protective equipment, the high rate of deaths, the risk of getting sick due to the lack of personal protective equipment, and most importantly, the fear of infecting family members have had social and psychological effects on nurses [2]. In a study conducted in 34 hospitals in China, it was found that female nurses who provide frontline care to patients with COVID-19 have high levels of depression, anxiety, insomnia, and distress during this period [3]. It was found that the staff who had easier access to protective personal equipment had better physical health outcomes and job satisfaction [4]

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