Job Satisfaction as a Predictor of Female Intent-To-Quit. Evidence from Commercial Banks of Faisalabad, Pakistan

Abstract

Banking sector in Pakistan has progressed and reached its boom phase but the sector is facing the challenges of turnover. No doubt, several studies are devoted to identify an employee’s intent-to-quit in the banking sector of Pakistan, but most of them have ignored the role of female employees. That’s why the primary objective of the current study is to identify the quit intentions of female bankers in banking sector of Pakistan. Intent to quit (ITQ) has been tested empirically for its association with four dimensions of job satisfaction which are satisfaction with compensation, supervisor’s behavior, co-workers’ behavior and working conditions. Data is collected from the female employees of six commercial banks of Faisalabad, Pakistan by using a structured questionnaire which is adoptive in nature. A total of 230 questionnaire were distributed out of which 200 returned, representing response rate of 87%. The overall model found to be significant and 10% variation in study variable is explained by the predictors. The results of regression & correlation analysis showed that intent-to-quit is negatively and significantly associated with compensation, supervisor’s behavior and co-workers’ behavior. The study has also proposed some valuable recommendations for HR managers and policy makers to retain female workers in banks.