Abstract
BackgroundJob satisfaction refers to the feeling of contentment one experiences with their job. Job satisfaction among opticians is a crucial variable in determining their motivation and has consequential influence on the quality of eye health care, systems and services. Nevertheless, little has been done to assess job satisfaction levels among human resources for eye-health, such as opticians, in Ghana. This study assessed (for the first time) the job satisfaction level among opticians in Ghana, and the factors associated with their job satisfaction.MethodsThis was a cross-sectional survey involving all registered and licensed opticians working in Ghana. A validated, well-structured job satisfaction questionnaire was distributed to 195 opticians across all regions of the country. The questionnaire was composed of 15-item job satisfaction variables which were measured on a five-point Likert scale (‘1—strongly disagree’ to ‘5—strongly agree’). Logistic regression analyses were used to investigate the association between sociodemographic characteristics and factors of job satisfaction, and the overall job satisfaction level.ResultsA total of 101 opticians responded to the study. The mean presenting age of all participants was 25.3 ± 5.0 years (21 to 47 years), with majority being males (57.4%). The mean score of the overall job satisfaction level reported by participants was 2.65, with 12.9% (95% confidence interval [CI]: 7.0–21.0%) of them being satisfied with their jobs. There was no statistically significant association between overall job satisfaction and sociodemographic characteristics (p > 0.05; for all). Only salary was significantly associated with overall level of job satisfaction (odds ratio [OR]: 16.5; 95% CI: 2.06–132.86; p = 0.008).ConclusionMajority of opticians working in Ghana were not satisfied with their jobs. Enhancing salary/remuneration would improve the job satisfaction level among opticians in the country. There is the need for effective management of human resources for eye-health (particularly opticians) and policy revision on ophthalmic healthcare administration in Ghana.
Highlights
Job satisfaction refers to the feeling of contentment one experiences with their job
With reference to factors of job satisfaction among opticians in Ghana, only salary was significantly associated with overall level of job satisfaction (OR: 16.5; 95% confidence interval (CI): 2.06–132.86; p = 0.008)
This study presents new insights on the level of job satisfaction among opticians working in Ghana and its associated factors
Summary
Job satisfaction refers to the feeling of contentment one experiences with their job. In order to fully comprehend the concept of job satisfaction, several theories have been proposed These include, but not limited to, the content theory of work motivation (needs hierarchy [6]; two-factor theory [7]; and the existence, relatedness and growth [ERG] theory [8]), the process theory on cognitive antecedents (expectancy theory [9], Porter–Lawler model [10], and goal-setting theory [11]) and the equity theory on perception of fairness of rewards. Each of these theories aims at explaining the attitude and motivation of employees so they are better understood by managers. Blum and Naylor [13] define job satisfaction as the result of various attitudes employees hold towards their job; remuneration, level of supervision, the security of employment, the opportunity for career advancement, recognition of effort, timely settlement of grievances and fair evaluation of work
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
