JOB SATISFACTION AMONG THE MEDICAL REPRESENTATIVES IN BANGLADESH: A Cross-Sectional Observation

Abstract

Job satisfaction is one of the major factors leading towards heightening and expansion of monetary gain, lifestyle, work ethics, and happiness in personal, interpersonal, institutional and national domain. The factors determining the job satisfaction among medical representatives in Bangladesh were categorized into: a) role of person in question, b) accessibility to sufficient materials, c) payment status, d) performance based incentives, e) superior’s attitude, f) opportunity for personal development, g) job security, h) adequate welfare facilities, i) leave facility, and j) overall satisfaction in the job. A descriptive, observational, cross-sectional analysis was carried out among subjects (medical representative in Bangladesh) who total to 310. Input and data were collected by means of questionnaire give out by means of convenience sampling. The preliminary questionnaire was based on 5 point Likert scale, and raw data was analyzed in SPSS version 16 & Microsoft Excel software. A collective of 11 months was taken for the collection and analysis of the data. This study conducted in determining multifaceted variables resulting in job satisfaction among medical representative in Bangladesh is supervisor’s attitude, job performance associated rewards, job security and personal development. Other factors that need to be improved due to resulting job dissatisfaction among medical representatives are job welfare, leave facility, and job security. As a whole we can conclude the two major factors demanding more attention be to be repaired so that it can help improve job satisfaction among medical representative in Bangladesh are leave facility and job security. Leave facility, job welfare and job security are ranked as one of the least satisfactory facet of being a medical representative in Bangladesh. Pharmaceutical companies have to review certain criteria such as job related-welfare, leave facility and job security to further increase the job satisfaction of their medical representatives. This would not only benefit career satisfaction of medical representative but further improve work quality provided by them.