Abstract
The aim of the present study was to investigate the expressed levels of job satisfaction of dental assistants working in Brazil and whether there are relationships among professional formation standards, workplace relations and job satisfaction. An analytical cross-sectional study was carried out with a calculated sample of 443 dental assistants. A questionnaire was developed for this purpose and its validity was verified in a pilot study. The questionnaire provided data for socioeconomic and demographic categorization and identified the variables that could be correlated to professional satisfaction. Job satisfaction was stratified into satisfaction and no satisfaction. All participants signed an informed consent form. Data were analyzed using SPSS software, version 13.0. Pearson's chi-square and Fisher's exact tests were performed. Among the 443 participants, 94.6% were women, 72.7% were aged between 21 and 40 years and 65.0% were single. Over half had 37 or more months of job experience and had completed their course at a public institution. The majority earned between US$141.00 and US$190.00 per month. Job satisfaction was mentioned by 81.5% of the dental personnel. It was found that most subjects were satisfied with their job, and that the level satisfaction is influenced negatively by salary, workplace, workload and dentist's personality.
Highlights
According to the International Labor Organization [1], satisfaction may be associated with motivation or attitude, or may be a result of the psychosocial working environment
Its validity was verified in a pilot study, which determined literature on job satisfaction is extensive, there is little socioeconomic and demographic categorization and research on job satisfaction among health service workers identified the variables that could be correlated to in Brazil, especially among dentists, dental assistants and professional satisfaction
To assess the test-retest reliability of the survey, 30 dental the expressed levels of job satisfaction of dental assistants assistants who participated in the study were randomly working in Brazil and the relationship among professional selected and interviewed a second time
Summary
Nelson Rubens Mendes Loretto, Arnaldo de França Caldas Jr2, Luiz Gutenberg Toledo de Miranda Coelho Junior. The aim of the present study was to investigate the expressed levels of job satisfaction of dental assistants working in Brazil and whether there are relationships among professional formation standards, workplace relations and job satisfaction. The questionnaire provided data for socioeconomic and demographic categorization and identified the variables that could be correlated to professional satisfaction. All participants signed an informed consent form. Among the 443 participants, 94.6% were women, 72.7% were aged between 21 and 40 years and 65.0% were single. Over half had 37 or more months of job experience and had completed their course at a public institution. Job satisfaction was mentioned by 81.5% of the dental personnel. It was found that most subjects were satisfied with their job, and that the level satisfaction is influenced negatively by salary,workplace, workload and dentist’s personality
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