Job Satisfaction Among Civil Servants in Uganda: The Challenges and Prospects of Tororo and Bulambuli Local Governments.

Abstract

Job satisfaction among Ugandan government employees, especially in Tororo and Bulambuli Local Governments, is a significant subject owing to the consequences for employee well-being, productivity, and overall organizational success. Understanding the problems and opportunities faced by civil servants in these locations is critical for establishing ways to increase work satisfaction and, eventually, improve public service performance. In Uganda, Civil servant employees play an important role in implementing government policies and programs, hence work satisfaction is an important aspect in attaining efficient and effective service delivery. The paper adopted an explanatory approach to gain a better understanding and explore how and why job satisfaction has generally been proven as an important impetus for driving employees to better connect with their workplaces. The paper’s findings indicated that, while civil servants in both local governments enjoy a reasonable degree of job satisfaction, despite that they face major problems that impair their sense of fulfilments at work. These difficulties include severe workloads, insufficient salary, a lack of recognition, and little possibility for professional growth and development. Despite these difficulties, the study found some potential for job satisfaction among Local Government employees in Tororo and Bulambuli Local Governments. These include the development of new rules and initiatives to improve working conditions and increase employee recognition and motivation. The findings herein show that the main determinant factors of job satisfaction have modestly significant impacts on motivation and consequently the overall organizational performance in the civil service.