Abstract
The purpose of this study is to examine the overall level of job satisfaction of the academicians who work for business colleges operating in Kuwait and to identify whether demographics affect the level of job satisfaction.During the period between December 2016 and March 2017, a short-form Minnesota Satisfaction Questionnaire (MSQ) was distributed to 240 academicians working for eight Kuwaiti business colleges including: Arab Open University (AOU), American University of Kuwait (AUK), Gulf University for Science and Technology (GUST), Australian College of Kuwait (ACK), Public Authority for Applied Education and Training (PAAET), Box Hill College (BHC), Kuwait University (KU) and the American University in Middle East (AUME). A total of 141questionnaires were returned; resulting in 59% usable response rate.The study showed that academicians in business colleges operating in Kuwait are relatively job satisfied and their characteristics impact the level of their satisfaction. However, the most significant characteristics that affect the level of their job satisfaction were income, nationality and gender.The outcome of this study can be used by policy makers to develop recruitment and promotion policies. This would assist in achieving high levels of job satisfaction and will have positive effect on the academic process and the higher education system at large. This is the first study that used MSQ to explore job satisfaction among academicians who work for eight business colleges in Kuwait. The outcome of the study is expected to help decision makers in enhancing the level of the academicians' job satisfaction.
Highlights
Job satisfaction is an important issue that organizations aspire for their employees
While Kuwaiti nationals are dominant in the government universities, non-Kuwaitis are dominant in private universities
Respondents' income, nationality and gender were statistically significant determinants of job satisfaction of academicians who work for business colleges in Kuwait
Summary
Job satisfaction is an important issue that organizations aspire for their employees. As far as university academic staff is concerned, empirical research pointed to several factors that influence their level of job satisfaction including the work itself, department heads' behavior, pay and promotion. Exploring job satisfaction among academicians identifies areas that need to be developed and this would assist policymakers in formulating their academic staff recruitment, retention, compensation and promotion policies to ensure minimum absenteeism, turnover and increase their productivity. This would have a positive effect on the business higher education process and assist in achieving the objective of the country's higher education system.
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