Job Enrichment And Employees’ Satisfaction In Nigeria: A Study of Nigerian Police Force And Nigerian Security Civil Defense

Abstract

This study investigated the relationship between job enrichments and employees’ satisfaction of the Nigerian Police Force and Nigerian Security Civil Defense Corps in the zonal command headquarters in Delta, Edo and Bayelsa States. Primary data (questionnaire) was the major instrument of data collection which was administered on three hundred and eight (308) officers in the Nigerian Police Force and three hundred and eighty (380) officers in the Nigerian Security Civil Defense Corps thus amounting to six hundred and eighty-eight (688) respondents. Out of the 688 administered questionnaires, four hundred and ninety-five (495) were fully completed and retrieved. Data obtained were analyzed using descriptive statistics (simple percentages, frequency counts, mean, median, standard deviation, minimum and maximum values, skewness, kurtosis, Karl Pearson correlation), diagnostic statistics (variance inflation factor, Breusch-Pagan Cook Wiesberg, Ramsey regression specification-error and Cameron & Trivedi’s Decomposition tests) and inferential statistics (simple regression). The regression results revealed that while skills variety (F=0.48; Prob. F=0.4905>0.05) had insignificant effects on employees’ satisfaction, task identity (F=140.02; Prob. F=0.0000<0.05), task significance (F=185.65; Prob. F=0.0000<0.05), task autonomy (F=49.28; Prob. F=0.0000<0.05) and feedback from job (F=214.94; Prob. F=0.0000<0.05) had significant effects on employees’ satisfaction. Given the findings, it was recommended among others that Nigerian Police and Civil Defence Commissions should adopt these job enrichment strategies as it would accord personnel the opportunity to use the range of their abilities in promoting the Commissions’ goals and in turn, the their satisfaction levels. This study contributes to knowledge by using the enriched job characteristics model of Hackman and Oldham (1975) in describing the relationship between job enrichments (task identify, significance, autonomy, skill variety and job feedback) employees’ satisfaction in Nigeria.