Abstract
Job characteristics theory suggests five elements that benefit job satisfaction among employees. Using social exchange theory (SET), we hypothesize, the perception of distribution fairness will mediate the effect of autonomy and task identity on job satisfaction among office workers. 97 data collected on office workers from single organisation. Data analysed using hierarchical regression analysis. In support with the hypotheses, the findings demonstrate significant association between autonomy, task identity and distributive fairness with job satisfaction. The employees that have adequate job autonomy and acknowledge based on their effort will have higher satisfaction if they perceived the organisation practise fair rewards distribution. This study provide evidence on the role of distributive fairness as mediator in present context
Highlights
Job satisfaction is described as “pleasurable or positive emotional state, resulting from the appraisal of one job experiences (Locke, 1976, p. 1300)
This is because, the results indicate that autonomy has positive relationship on job satisfaction with beta value at β =.24(.09) and it has a positive relationship towards job satisfaction and have significant at p
And Recommendations Despite the evidence provided on the effect of job characteristics and job satisfaction, the roles of distributive justice has not been thoroughly examined among office workers
Summary
Job satisfaction is described as “pleasurable or positive emotional state, resulting from the appraisal of one job experiences (Locke, 1976, p. 1300). Most of organisation seems to less focus on this underpinning issue as JobStreet.com reported in 2015 only 26% of workers in Malaysia are satisfied with their job. In United Kingdom, similar issues were faced when studies found United Kingdom has the lowest level of job satisfaction (67.2%) across eight countries(O’Grady, 2017). These alarming figures triggered us to examine more on antecedents of job satisfaction from various perspectives. 8.2% of workers in Malaysia are categorised under office workers (International Labour Organization (ILO), 2017). Office workers are those who performed varieties of administration and office duties (Szeto, Straker & Raine, 2002). To make sure organisation performed well, management need to ensure their workers satisfied with their job
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