Abstract
Job burnout among public rehabilitation counselors was explored using the Maslach Burnout Inventory-Human Services Survey (MBI-HSS), which measures three components of burnout: (a) emotional exhaustion, (b) depersonalization, and (c) personal accomplishment. Using multiple regression analyses, perceived administrative support was predictive (p < .001) of both emotional exhaustion and depersonalization. Having clearly defined work procedures was predictive (p < .05) of personal accomplishment. Using a 2 (gender) X 2 (race) X 2 (certification status) X 2 (agency location) X 2 (work setting) X 3 (type of degree) X 2 (partnered status) MANOVA. White counselors were found to have higher levels (p < .05) of emotional exhaustion and depersonalization than African American counselors.
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