Job Analysis Impact in Satisfaction and Performance of Employee Within Digitalization Context Challenges

Abstract

Bearing in mind the specificities of transitional societies in the context of the process of changing ownership relations and the development of new management concepts, it is necessary to consider the impact of technological innovations and digitization on the description, standardization and specialization of work in the context of employee satisfaction and performance. The goal of the research is to examine how a clear job description, precisely defined job standardization, and clear job-related specialization and competencies specification determine employee performance and satisfaction in the context of the fourth technological revolution and digitalization. Within the scope of this research, important aspects related to the attitudes of employees of different organizations are questioned in terms of their perception regarding clearly structured tasks at work, clearly defined procedures for the work execution, and a clear job description and necessary qualifications for performing the work in relation to the performance and satisfaction of employees. The research sample consists of 186 respondents randomly selected from different types of organizations, the analysis of which is intended to provide clear guidelines related to the shaping of work design parameters in the context of contemporary phenomena related to automation, digitalization and the use of man-machine interfaces with a focus on increasing performance and employees’ job satisfaction.