Abstract
This paper reports on findings from an international survey of sign language interpreters who have experience of working remotely via video link, either in a video relay service or as a video remote interpreter. The objective of the study was to identify the common issues that confront interpreters when working in these remote environments and ascertain what aspects of interpreting remotely via a video link are working successfully. The international reach of this survey demonstrates how working remotely via video link can be an integral part of bringing about social equality for deaf sign language users; yet according to interpreters who work in these services, ineffective video interpreting policies, poor public awareness and lack of training are identified as areas needing improvement.
Highlights
Due to the advent of technology, an increasing number of interpreter-mediated interactions are taking place via the use of video
This paper reports on findings from an international survey of sign language interpreters who have experience of working remotely via video link, either in a video relay service or as a video remote interpreter
The international reach of this survey demonstrates how working remotely via video link can be an integral part of bringing about social equality for deaf sign language users; yet according to interpreters who work in these services, ineffective video interpreting policies, poor public awareness and lack of training are identified as areas needing improvement
Summary
Due to the advent of technology, an increasing number of interpreter-mediated interactions are taking place via the use of video. Interpreters are increasingly required to be involved in: (i) video conference interpreting (VCI), where there are two locations and the interpreter is in either one; or (ii) remote interpreting (RI), where all participants are together in one location and the interpreter is in a separate, remote location In both of these situations, the communication between locations takes place via videoconference or some kind of video link-up system (Braun & Taylor, 2011; Skinner, Napier & Braun, in press). The international reach of this survey demonstrates how working remotely via video link can be an integral part of bringing about social equality for deaf sign language users; yet according to interpreters who work in these services, ineffective video interpreting policies, poor public awareness and lack of training are identified as areas needing improvement
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