Abstract
In spite of decades of research, information technology projects continue to fail. The paper investigates the key criteria on which the success of IT projects is judged, and the factors that are important in influencing the success or failure of IT projects. The evidence of research shows that project managers concentrate on achieving timescales and budgets. The conclusion is that, for IT projects to be successful in the future, the criteria for success and associated factors that influence success need to be defined clearly, agreed by all parties at the start of the project, and reviewed as the project progresses. Project managers should be concentrating on success criteria relating to users and sponsors and, consequently, the factors to deliver those success criteria.
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