Abstract
Information technology (IT) is a competitive path and offers the entrepreneurial opportunity of accumulating business knowledge in capturing consumer behavior. This study employed a conceptual framework to investigate the information processing facet of IT–business alignment under the impact mechanism of transactional leadership in the manufacturing sector of Yunnan Province, China. Specifically, organization culture is taken as a moderating factor extracted from situational theory and has been highlighted as important in previous organizational research. This study aimed at investigating the impact of transactional leadership on IT–business process alignment and studying the moderating effect of organizational culture on the relationship between transactional leadership and IT–business process alignment. The empirical findings reveal that contingent reward and management by exception behaviors of entrepreneurs are significant drivers of IT–business process alignment. Furthermore, market culture had a moderating effect on the relationship between entrepreneurs’ transactional behaviors and IT–business process alignment. Similarly, hierarchy culture exerts a moderating effect on the path between contingent rewarding behavior and IT–business process alignment. Here, it exerts an insignificant moderating effect on the management by exception behavior and IT–business process alignment path. The study findings mainly reveal the association of transactional leadership with IT–business process alignment, along with the moderating role of organizational culture. This study contributes to the literature on business knowledge by showcasing empirical evidence—how information processing aids entrepreneurial behavior to capture market opportunities and consumer behavior.
Highlights
Technology and business integration is the crux of dominant originations with productive outcomes
The theoretical foundation of this study examined the impact of active contingent reward and management by exception (MBE) behaviors on Information technology (IT)–business operation to drive the information desire of teams to play their part in customer satisfaction [27,29]
The fit indices are found well matched with the cutoff value of confirmatory factor analysis (CFA), comparative fit index (CFI), incremental fit index (IFI), Tucker–Lewis coefficient (TLI), and root mean square error approximation (RMSEA) that is less than 0.8 [99,100,101] for the constructs
Summary
Technology and business integration is the crux of dominant originations with productive outcomes. Information technology (IT) is shaping multi-dimensional business strategies in a wider web of automation, adjustments, quality processes, and competitive segregation [1]. Enterprise officers that have aligned IT with business strategies argue that the integration is crucial to a firm’s survival and success. The enlargement of information resources within businesses has led to internal realization, development, structural modifications, and managerial actions [4]. Technological tools such as the Internet, client–server, data warehousing, cloud computing, and enterprise resources planning systems (ERP) are concentrated purely on central information structures
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